Privacy policy
Privacy Policy of Mills Butchers (Country Butchers Ltd.)
1. Introduction
Mills Butchers, a trading name of Country Butchers Ltd., ("we", "us", or "our") values the privacy and security of the information that you share with us. This Privacy Policy applies to information collected through our e-commerce website and physical store located at 2408 Stratford Road, Hockley Heath, Solihull, B94 6QT.
2. Personal Data We Collect
We collect the following categories of personal data:
- Identifying Information: Name, address, and contact details (email and phone number).
- Transaction Information: Details of purchases and payment information (processed securely through Shopify Payments).
- Communication Data: Interactions via email or phone related to inquiries, orders, and complaints.
- Digital Data: Cookies and tracking technologies to monitor your interactions with our website and to tailor our marketing efforts.
3. Methods of Data Collection
- Website Interactions: When you purchase items or register for our newsletter through our website.
- In-store Transactions: When you purchase gift cards or other products directly at our store.
4. Purpose of Data Collection
Your data helps us:
- Process and manage your orders.
- Send marketing communications and updates.
- Improve our products and services through analysis of customer behavior.
- Comply with legal obligations and prevent fraud.
5. Sharing of Personal Data
We share your personal data with third parties that help us operate our business, including:
- Payment Processors: Such as Shopify Payments to handle payment transactions.
- Delivery Services: To fulfill and deliver your orders.
- Marketing Platforms: For managing our marketing campaigns (e.g., Meta, Google, TikTok).
6. Data Security
We are committed to protecting your personal data. We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use, or disclosure. Our safeguards include encryption, access controls, and secure data storage.
7. Customer Rights
You have the right to:
- Access the personal data we hold about you.
- Request the correction or deletion of your personal data.
- Withdraw consent for data processing at any time. To exercise these rights, please contact us using the contact details provided below.
8. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you services. If you are not active for 36 months, your data will be deemed inactive, and we will delete your data unless a longer retention period is required or permitted by law.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies on our website to track user interactions and enhance your experience. You can manage your cookie preferences through your browser settings.
10. Contact Us
If you have any questions about this privacy policy or our treatment of your personal data, please contact us at:
- Address: 2408 Stratford Road, Hockley Heath, Solihull, B94 6QT.
This privacy policy is subject to change without notice. We recommend that you review this policy periodically.